Support for ReSound TV Streamer 2

ReSound TV Streamer 2 hearing aid accessory. The ReSound TV Streamer 2 will make your hearing aids work like wireless headphones. It sends stereo sound directly from your TV, stereo or computer directly to your hearing aids.

Downloads

In order to best support those who are experiencing this new world, we've created the following support materials to help you get started.
 
The files will automatically download when you click on them:

User Guide

Frequently asked questions

Setup and configuration

How do I pair the hearing aids to the ReSound TV Streamer 2?
What is the latency of the streamed signal?
Does the ReSound TV Streamer 2 use batteries?
How many ReSound TV Streamer 2 can I have in my house?
Which devices can be connected to the TV?
How many hearing aids can the ReSound TV Streamer 2 be paired with?
How should I place the ReSound TV Streamer 2?
How do I connect the ReSound TV Streamer 2 to my TV, Stereo and Computer?
How often does the ReSound TV Streamer 2 need to be charged?

Use & operation

How do I start streaming?
How do I stop streaming?
If the streamed signal disappears how do I reconnect?
How do I adjust the volume?
How far from the ReSound TV Streamer 2 can I hear the sound?
Does the volume on the sound source also affect the volume in my hearing aids?
Can I communicate on the telephone while watching TV?
Can I hear the phone call while watching TV?
How do I accept a phone call when I’m watching TV?
Can I hear my mobile phone ringing while watching TV?
Is the ReSound TV Streamer 2 waterproof?

Troubleshooting

Why doesn’t sound from the TV come through clearly?

  Video tutorials

Find out how to make the best use of your hearing aids and their smart features:

See just how easy it is to set up the new ReSound TV Streamer 2.
See how simple it is to use the new ReSound TV Streamer 2.

Need personal assistance?

We work with hearing care professionals all over the world and can quickly connect you with one in your local area. 
Find a hearing care professional
ReSound hearing care professional interacting with a patient during an appointment.