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ReSound Unite™ Remote Control

The ReSound UniteTM Remote Control makes sure you never lose track of your hearing aid settings. You can for example use the remote control to change programs and adjust the volume on each of your hearing aids individually.


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Overview 
Overview 

The ReSound UniteTM Remote Control is extremely easy to use:

  • Easy-to-read display makes sure you always know what setting you’re using in your hearing aids
  • Shows what program you’re in and the volume level for each of your hearing aids
  • Discreet look and handy feel
  • One-touch connection to the ReSound UniteTM TV Streamer
  • Key lock makes it easy to carry around in the pocket or in a bag without worrying about accidently changing settings
  • Especially advantagous if you are experiencing dexterity problems as it is easier to handle the remote control than pushing the button on a hearing aid
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Compatibility 
Compatibility 

Hearing aids
ReSound UniteTM Remote Control is compatible with the newest and most advanced hearing aid from ReSound: ReSound Alera  

Installation and set up support
For support on installing and setting up your ReSound Unite™ Remote Control please look under "support videos".

Technical Specifications 
Technical Specifications 

ReSound Unite™ Remote Control
Compatible DevicesReSound Alera™
Dimensions90 x 40 x 15 mm
Weight in grams46
Power supply / Battery2 x 1.5 V AAAA batteries
Power connectionN/A
Audio interfacesN/A
Audio qualityN/A
Audio bandwidthN/A
Wireless streaming frequency2.4 GHz
Audio streaming rangeN/A
Audio streaming latencyN/A
Support Videos            
Support Videos            
Title Description
Set up Remote Control See how you set up your remote control and pair it to your hearing aid.
Use Remote Control See how you use your ReSound Unite™ Remote Control.

Support FAQ                 
Support FAQ                            

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A two-position key lock switch, located on the right side of the Remote Control, serves to prevent accidental activation. This feature is handy when the device is kept in a pants’ pocket or purse. When in the locked position all keys/buttons are non-functional. When switched to the non-locked position normal functionality is restored. When the key lock is activated, a key will appear on the screen when any button is pushed.
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a. The Remote Control operating range is approximately 150 cm (60 inches). b. In the event that the Remote Control cannot read out the status of the hearing aids, search icons will appear on the Remote Control.
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Yes, by default, program and volume change will happen simultaneously. It is possible however to adjust volume on one ear at a time if necessary.
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The 'P' button is used to change the programs that your hearing care professional has programmed into your hearing aids. Each time you press the 'P' button the program advances one step, returning back to program 1 at the end of each cycle (e.g. P1, P2, P3, P1). Each change in program is accompanied by tones in both hearing aids, and the program currently in use is shown in the display. For optimal performance it is recommended that both aids be set to the same program.
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The '+' and '-' keys are used to adjust volume. Volume may be adjusted on both hearing aids simultaneously or on each side independently. By default, both hearing aids are 'active' which is indicated in the display by two arrowheads (< and >) located next to the volume bars. Both hearing aids can simultaneously be made louder by pressing the '+' key or softer by pressing the '-' key. Each adjustment is accompanied by beep tones in the hearing aids as well as a visual change in the volume bars shown in the display.
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a. To adjust volume on the left side only, first press the '<' key on the keypad. Doing so will make the left hearing aid 'active and the right hearing aid 'inactive'. This will be indicated by a left arrowhead (<) in the display, with the right arrowhead turned off. Next, press '+' or '-' to adjust volume for the left hearing aid only. b. To adjust volume on the right side only, first press the '>' key on the keypad. Doing so will make the right side 'active' and the left side 'inactive'. This will be indicated by a right arrowhead (>) in the display with the left arrowhead turned off. Now press '+' or '-' to adjust volume for the right side only.
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To return to simultaneous adjustment mode, press either the < or > keys on the keypad until both arrowheads appear in the display, indicating that both hearing aids are again 'active'. Alternatively, press the Home button, which will also reset the Remote Control to simultaneous adjustment mode. Note, however, that the Home button also changes other settings.
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To return to simultaneous adjustment mode, press either the < or > keys on the keypad until both arrowheads appear in the display, indicating that both hearing aids are again 'active'. Alternatively, press the Home button, which will also reset the Remote Control to simultaneous adjustment mode. Note, however, that the Home button also changes other settings.
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To start audio streaming from the TV, stereo or another device connected to your ReSound Unite TV, simply turn on the audio device and then press the Unite TV button. The hearing aids will instantly start searching for the Unite TV and connect to it.
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To stop streaming and return to the previous program, press the 'P' button. Alternatively, press the Home button, which will also reset the Remote Control to simultaneous adjustment mode.
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Home settings, i.e. those that apply whenever the hearing aids are first turned on, will be activated by pressing the Home button. Pressing the Home button will: a. Activate program 1 in both hearing aids b. Adjust both hearing aids to default volume settings c. Set volume to simultaneous adjustment mode The home button will also terminate any streamed audio signals from ReSound Unite TV.
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There are a few reasons why this may occur: a. The Remote Control performs best when buttons are pressed one step at a time rather than in rapid sequence. When adjusting volume, for example, briefly press a button and wait a short moment for the beep tones to be heard before continuing. This tip applies to all button use but is especially relevant to volume adjustments. b. The Key Lock may be activated.
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In the event that the remote control battery becomes weak, this will be indicated by a distinct low battery icon situated above the program name. The low battery icon and the program your hearing instruments are in will alternate on the display. The Remote Control uses 2 AAAA batteries which have to be changed when the display on the Remote Control doesn’t awaken when pressing a button on the keypad. To change battery slide the backside of the Remote Control off, change the batteries and slide on the backside.
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To conserve battery life, the remote control has a Standby feature that automatically turns off the display after 20 seconds of nonuse. Whenever the display is dark, simply press any button on the keypad to awaken the display and then perform the desired action. When the display doesn’t awaken when pressing a button on the keypad, you will need to change the batteries.
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Graphic is by default white. Whenever you make a change (e.g. program change, volume change), the graphics turn blue until the change has occurred.
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No, it isn’t. Like other electronic devices, exposure to water or excessive moisture may damage the product. If the Remote Control is unintentionally exposed to water or moisture, wipe it carefully.
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a. Situation #1: You have started with P1 on both sides but have changed the right side to P2 using the push button on the right hearing aid. If you now press the P button on the remote control, the left aid will advance to P2, matching that on the right. Further presses of the P button will advance both aids, thus keeping the same program on both sides. b. Situation #2: You have set the left aid to P1 and the right aid to P2. If you now press the Streaming button, both aids will receive streamed audio from the same source (e.g. the TV). If you now press the P button, streaming will be cancelled on both sides and both aids will return to their former programs (P1 and P2). c. Situation #3: You have P1 on the left side but have started streaming on the right side using a long button press on the right hearing aid. If you now press the P button, streaming on the right side will be cancelled and both aids will return to P1. If you press the Streaming button instead, both aids will be set to the same streamed audio program. d. Situation #4: Both aids are set to P1 but you are using the PhoneNow™ feature on the left side. If during the call you press the P button, the right side will advance to P2 but this will not disrupt the call. After the call the left side will remain in P1. If during the call you press the Streaming button instead, streaming will start on the right side only, also allowing the call to continue on the left side. e. Situation #5: The Streaming button has been used to start streamed audio on both sides but you are using the PhoneNow™ feature on the left side. If during the call you press the P button, streaming will be cancelled on the right side but this will not disrupt the call. If during the call you press the Streaming button instead, streaming on the right side will advance to the next Streaming program on the right side only, also allowing the call to continue.
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Downloads 
Downloads 

For professionals 
For professionals 

The ReSound Unite™ Remote Control is for patients who appreciate an easy overview of their hearing aids and accessory settings. They can use it to change programs, adjust the volume and start streaming from the ReSound UniteTM TV. The Remote Control allows the patient to adjust the settings on each hearing aid individually.

 

Easy to use

The ReSound Unite™ Remote Control is more than just buttons. It has an easily readable LCD display that makes sure patients always know what setting their hearing aids are in. With a glance, they can see what program they’re in and the volume level for each ear.

 

There’s a simple keypad for choosing programs and controlling volume. The remote control’s elegant look and small, handy feel makes it easy to stay in control. There’s also a key lock, which makes it easy to carry around in a pocket or a bag, without worrying about accidently changing settings.

The ReSound Unite™ Remote Control is especially advantagous if your patients are experiencing dexterity problems as it is easier to handle the remote control than pushing the button on a hearing aid.