ReSound Responds to COVID-19 (Coronavirus)

From the first developments of COVID-19, we have taken all necessary steps to ensure our customers, employees and partners are safe, and that daily operations remain efficient, so we can deliver the products and support you need.

In adherence with World Health Organization (WHO) and Centers for Disease Control (CDC) guidelines, we are continuing to produce hearing aids and our products remain safe to use.

We continue to monitor the situation closely and will update this page with any new information. If you need assistance with your hearing aids, please reach out directly to your hearing health professional. If you have additional questions, please e-mail consumerhelp@gnresound.com or call 1-888-735-4327

Sanitation Process for Hearing Aids

Due to COVID-19, ReSound is taking extra precautions when handling product. All returned products received to our facility are sanitized using 70% Isopropyl Alcohol through our disinfection procedure. We have implemented additional cleaning processes for active workstations in the facility. All people entering/exiting production areas are sanitizing their hands when entering/exiting. We have nurses onsite to perform daily health checks for all employees. Employees are also required to wear masks in any situation where 6-feet social distancing is not feasible.