Need a hearing aid fitting or fine-tuning but you can’t physically get to your hearing care professional? Go to your ReSound Smart 3D TM app and request a ReSound Assist Live video consultation instead.
After your session, download the new settings to your hearing aids via the app.
What ReSound Assist users think
Those who have already tried ReSound Assist appreciate the extra care they receive, the ease of use, and the
convenience it offers.
In the ReSound Smart 3D App, you make a request that guides you through a simple questionnaire and an optional message describing the situation.
1. You send a request, description of the situation and an optional message in the ReSound Smart 3D App.
2. Your hearing care professional receives your request, along with an automatic record of your hearing aid settings.
3. Your hearing care professional sends precise fine-tuning adjustments and/or messages straight to your App.
4. You place your hearing aids close to your smartphone, tap install – and enjoy the improvements.
5. You give feedback about your new settings to your hearing care professional with the Rate My Sound feature of the ReSound Smart 3D app.
Users who have tried ReSound Assist appreciate the extra care they get, the ease of use, and the convenience it offers.*
- 83% agree that it was easy to request assistance from their hearing care professional from the app
- 89% said that it was easy to apply the new settings they received from the app
- 77% said the new settings improved their hearing experience
- 89% said that they are likely to recommend this service to others