Support for ReSound Remote Controls

The ReSound remote control on a white background
The ReSound Remote Controls are easy to set up and use. They will quickly become a valued part of your daily life.

Downloads

In order to best support those who are experiencing this new world, we've created support materials to help you familiarize yourself with this technology. The user guide will automatically download when you click on it:

User Guide Remote Control

User Guide Remote Control 2

Remote Control - Frequently asked questions

What is included in the Remote Control package?
What is the battery lifetime?
Can the Remote Control be recharged?
What battery is used in the Remote Control?
What wireless technology is the Remote Control built upon?
Can I change battery myself, or do I need an HCP?
There is no on/off button on the Remote Control. Won’t it drain the battery?
There is no button-lock on the Remote Control. Won’t I accidentally press buttons when I keep the remote e.g. in a pocket or a handbag?
This is a wireless device…shouldn’t it have a Flight Mode?
Are non-functional dummies available for this model?

Remote Control 2 - Frequently asked questions

How do I pair the ReSound Remote Control 2 to the hearing aids?
How do I avoid accidental activation of the ReSound Remote Control 2?
What is the operating range of the ReSound Remote Control 2?
Will both hearing aids respond when I make a change on my ReSound Remote Control 2?
How do I change programs with the ReSound Remote Control 2?
How do I adjust the volume with the ReSound Remote Control 2?
How do I change volume in one hearing aid only?
How do I return to home settings?
Do I need to change the batteries in my ReSound Remote Control 2 , and how is it done?
When do I need to change the battery?
Why does the graphic display turn blue when I make a change?
Is the ReSound Remote Control 2 waterproof?
Why does the ReSound Remote Control 2 not react to key press?
What if I have two different programs in my hearing aids; how do I revert back to having the same program in both devices?

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