Support for ReSound Smart app

ReSound Smart app on compatible devices iPhone and iWatch
If you have a ReSound Smart hearing aid, you can use the ReSound Smart app to personalize your hearing experience - perfectly matching your own preferences. Easily. Discreetly. And straight from your mobile phone.


In order to best support those who are experiencing this new world, we've created support materials to help you familiarize yourself with this technology.

The files will automatically download when you click on them: 

ReSound Smart app Quick Guide

From March 2019

New intuitive design

The redesigned ReSound Smart app, now has an easy, intuitive navigation with one-tap access to most important app menus such as program change, favourites and quickly adjusting sound enhancer settings via quick buttons on the home screen. 

The functionality of the app remains the same. Just accept the update of the app on your smart phone and follow the instructions and you will experience the new ReSound Smart app. 

The compatibility for the redesigned app remains unchanged. 
The updated, intuitive interface of the ReSound Smart app

Frequently asked questions


Is my smartphone/tablet compatible with the ReSound Smart app?
Are my hearing aids compatible with the ReSound Smart app?
How do I check if my Android device is compatible with the ReSound Smart app?

Getting started

How do I pair the app to my hearing aids?
I’m connecting my Android device for the first time, but it’s not connecting – what do I do?
I’m connecting my compatible Apple device for the first time, but it’s not connecting – what do I do?

Sound adjustments

Can I keep my sound adjustments?
How do I reset original program settings after making adjustments to sound?


What do I do when the app loses connection to the hearing aids?


How do I stream sound from an iPhone, iPad or iPod touch?
How do I stream sound from an Android device?
Why can’t I change programs on my iPhone during a phone call or while I’m listening to music?

App update

How do I get the new design?
After I have updated the app, all my favorites have disappeared, can I get them back?


What is Demo mode?