Your privacy is important to GN Hearing. Our privacy commitment to you includes:
Under no circumstances will www.resound.com rent or sell information about individual visitors to our site to any party outside of GN Hearing.
GN Hearing respects the privacy of individuals visiting www.resound.com. Personal information that an individual submits to us on a voluntary basis, including health and/or eCommerce profiles, mailing list subscription, and any other requests found on the website will be used for the purpose for which it was submitted. All personally identifiable information submitted helps us better shape the health care information, content or services we provide to meet the preferences of our audience.
When you access our website, we may automatically collect technical data (e.g. type of internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site and pages viewed). Such information allows us to better assess which resources on our site are used more often and how we can help to meet the needs of our audiences.
If you have questions or concerns in relation to data protection, you may contact: DPO@GN.com
Web site Disclaimer
This site may include educational information related to certain ailments, physical conditions and their treatment. Any such information should not and may not be used as a substitute for a medical diagnosis or treatment. You should seek the advice of your physician or other qualified health care provider prior to starting any treatment or if you have any questions related to your health, physical fitness or medical conditions. GN ReSound is not engaged in the provision or practice of medical, nursing, or health care advice or services. GN HEARING DOES NOT WARRANT THE COMPLETENESS, CORRECTNESS, TIMELINESS, USEFULNESS OR ACCURACY OF ANY OF THE INFORMATION PROVIDED ON THIS SITE. It is your responsibility to verify all information before relying on it.
This website may contain links to other websites operated by third parties other than GN ReSound. Such links are provided for your convenience only. GN Hearing disclaims any control over, relationship with, or endorsement of any third party sites that this site may contain links to. You are advised to use discretion and judgment in browsing www.resound.com and any sites related or linked to it. The Internet contains material which may be inappropriate or sexually explicit, may be offensive to you, or may contain inaccurate information which may violate copyright, libel or defamation laws.
If you purchase merchandise or services from third parties or websites, GN Hearing is not a party to that transaction and has no liability or responsibility with respect to that transaction. NOTHING CONTAINED IN THIS SITE SHOULD BE CONSTRUED AS CONSTITUTING ANY PRODUCT WARRANTY OR AS EXPANDING OR OTHERWISE MODIFYING ANY PRODUCT WARRANTY. SEE YOUR HEARING AID DISPENSER FOR DETAILS REGARDING GN RESOUNDS LIMITED PRODUCT WARRANTY.
GN Hearing cannot warrant or guarantee that any downloaded files from this site or from any site linked to it are free from error, viruses, or other destructive properties. You agree to assume all risk in downloading files or in retrieving any information from www.resound.com or any sites related or linked to it. You acknowledge that you have been advised that you should take all necessary steps to protect your computer and files from erasing, destruction, corruption or other malfunction.
Types of collected informationGN Hearing collect information by analyzing how the application features are used in general. This could be information about how extensively a feature is used and when the feature is typically activated.
We collect data across all the application users together and so we do not track and analyze your individual application behavior.
In other words the information we collect is aggregated, non-personally, identifiable data across all the active application users. For example we can tell if the volume bar is used by a majority of all users but we are not tracking your individual use of the volume bar.
GN Hearing collect the following type of information:
Application feature information
We may collect information about the services in use and how they are being used. In practice this could be information about features that are used, how often they are used and for how long time they are being used.
- Device type information
We may collect generic device-specific information such as the type of mobile device and mobile operating system.
- Technical log information
When you use GN Hearing applications we may automatically collect and store certain technical information in server logs. This may include:
- Details of how the applications are used.
- Internet protocol.
- Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- Location information
When the location and GPS enabled services are in use, we may collect information that show the countries and locations, where the application is being used.
As all the data is collected across all application users we are not able to determine your current or previous location.
How we use your application informationThe collected application usage data is an important part of ensuring that we always provide, maintain, protect and improve the services, GN Hearing offers. Further, it enables us to identify the need to improve existing functionality and develop new applications. The information collected across the GN Hearing applications will not be used for other purposes without asking for your permission first.
As stated the data collection happens across all mobile application users and hence we cannot track the user independently. Furthermore the application data is kept confidential meaning that only employees involved in the product development will have access to the data in detail.
GN Hearing processes the application information on our main servers. These may be located on an international server outside the country where you live. We have take high security precautions for our storage of application data.
In some instances, GN Hearing may use external data collection services, which mean that we might make use of non-GN Hearing owned servers for storage of application data. The information will still be kept confidential.
Clarity and TransparencyIt is GN Hearing’s wish to make you feel confident and informed when using our applications. Whenever you use our services, we aim to provide you with insight into your application information. We aim to retain any information collected only for as long as you use our applications and for a minimum and reasonable period of time thereafter.
You can stop all collection of information by the application easily by uninstalling the application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
We may share aggregated information publicly and with companies, organizations or individuals outside of GN Hearing or with our partners, which could be publishers, advertisers or connected sites. For example, we may share information publicly to display trends about the general use of our applications.
GN Hearing is very observant of protecting GN Hearing and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We often encrypt data communication using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to mobile application information to GN Hearing employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.