Frequently Asked Questions
What is ReSound Relief?
ReSound Relief is an app that helps you with your tinnitus. Offering sound therapy, relaxing exercises, the latest information about tinnitus and the opportunity to create weekly personalized plans to help you learn how to manage their tinnitus.
What makes ReSound Relief unique?
Resound Relief offers the most complete tinnitus toolset in the app market at the moment. Besides offering sound therapy and relaxing meditations it can also tailor personalized plans based on the user needs to help them managing their tinnitus, with simple to follow call to actions.
Do I need hearing aids to use ReSound Relief?
No – ReSound Relief can be used with any Bluetooth compatible or wired speaker, hearing instruments, hearables, earbuds or headphones.
Will ReSound Relief run on my phone?
As long as the operating system is above:
Apple iOS 10.0 or later
Android 5.0 or later
Is ReSound Relief free?
All the tinnitus tools and therapies are completely free in the Basic version of Relief. Additionally, Relief offers optional premium features that can be accessed by those who subscribe to Relief Premium at a minimal cost.
How to download the app?
Click this link on your smartphone browser or Search for 'Resound Relief' on your app store.
Is Relief designed for all severities of tinnitus? (i.e. Mild to Severe)
Yes. Relief is designed as an introductory tinnitus tool, that offers information and guidance to anyone suffering from tinnitus. Anyone suffering from tinnitus should seek the guidance of a Hearing Care Professional knowledgeable in tinnitus management, in addition to using Relief.
Will ReSound Relief cure my Tinnitus?
No. The app is designed to be a complementary tool, that reinforces and supports clinical practice, and both a clinician and patient can use as part of a tinnitus management plan. It is not intended for use in audiological/ontological treatment of symptomatic tinnitus.
What are the subscription plans for Relief Premium?
Currently, Relief Premium offers 2 subscription plans: Monthly and Yearly. Both subscriptions auto renew automatically at the end of the period and can be cancelled at any time by managing subscriptions section in your iTunes or Google Play account.
Relief Premium – how long should someone subscribe for?
ReSound Relief Premium will tailor a personalized plan to help you manage your tinnitus. That plan is customized week by week, so it is recommended to stick with the plan until you find improvements with your tinnitus.
What data does ReSound collect from the user?
ReSound only collects general user data, meaning how a user physically interacts with the app. Examples of this, could be ‘what SoundScape is selected most frequently by users’, or measuring ‘how often users use the breathing exercise per session’. We are not collecting data that can be linked to any particular individual’s identity, but rather general usage.
Does ReSound collect Personal Data from the subscriptions?
No. The Personal Data collected from the subscriptions, which would be in the form of credit card data, is collected an owned by the user’s corresponding app store (i.e. Apple App Store or Google Play). The subscription transaction for the Premium version of Relief is directed through the corresponding app store, not through ReSound.
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